If you are not satisfied with your bean bag chair, you can return it within 14 days of the date you receive the bean bag for a full refund. Contact our customer service team and let them know you will be returning the bean bag chair. Return the bean bag chair with the shipping carrier of your choice. You are responsible for the return shipping cost. We do not issue return labels or provide return packaging. If you return the bean bag chair after the 14 days their will be a 15% restocking fee. After 30 days, no refunds will be given.
All of our bean bag chairs which are embroidered are non-refundable. Closeouts and refill packs are also non-refundable.
Please call ahead for an RMA number if you are returning your chair. Our return address is: 15664 W State HWY 90 Noel, MO. 64854